Value Added Benefits

Employers, is your benefits broker doing anything more than just delivering a spreadsheet?

At Universal Benefit Plans we honor our broker’s commitment to provide ongoing client service and support throughout the year.

We pride ourselves in being more than just your insurance brokers. Think of us as your trusted advisors and an extension of your HR department providing top-notch service and client-centric solutions 365 days a year (not just when enrollment time comes around).

As complimentary value-added offerings for you, we provide:

Multimedia employee communication solutions
Face-to-face employer and employee meetings
Compassionate service and prompt resolution of all benefits-related issues and inquiries (never more than 24 hours turnaround time guaranteed)

Employee Announcement Memos

Whether you’re announcing benefit changes or holding an enrollment meeting for a new benefit, you want to ensure the following 2 things:

Employees are fully aware of the plan change, new benefit, etc.
They understand how it will impact them

To help employers achieve the objective above (and save valuable time) Universal Benefit Plans creates customized employee announcement memos for:

Benefit Plan Changes
Enrollment Meetings
New Benefit Offerings
New Compliance Requirements

Universal Benefit Plans also creates memos for clients throughout the plan year to educate their employees on various available services (i.e. will preparation and healthcare proxy, limited service (retail) clinics, etc.) that help them make the most of their benefits and save money.

Employee Handbooks

Universal Benefit Plans’ online HRIS system, The HR in a Box™, allows employers to store their complete, most up-to-date employee handbook and make instantaneous edits/updates to it 24/7.

Employees can access and download their complete employee handbook from their Employee Platforms of The HR in a Box™ and view custom-built website pages on their company’s specific policies such as:

Sexual Harassment Policies
Substance Abuse Policies
Safety Guidelines
Time-off and Leave Policies

Employee Presentations

Per our clients’ requests, Universal Benefit Plans’ team of brokers provides on-site employee presentations for various benefits-related events including (but not limited to):

Open Enrollment Meetings
Installation of new core benefits and/or voluntary products
Installation of tax-saving instruments (i.e. MedFSA)

Benefit Wallet Cards

All full-service clients’ employees receive a z fold wallet card with the following information on all policies in-force:

Key benefit details
Carrier contact information

Online Benefit Summaries

For our full-service clients, Universal Benefit Plans custom-builds complete website pages with multimedia summaries on all benefit offerings including:

Medical Plans
Dental Plans
Life Insurance
Disability Insurances
Voluntary Products
Flex Benefits

Employees can access each page via The HR in a Box™ 24/7/365 on-site or from the comfort of their homes.

Benefit Pages in The HR in a Box™ contain:

Brief written summaries and links to video benefit summaries
Base plan information
Plan costs at each coverage tier (employee cost, employer contribution and total cost included), Listing of all in and out-of-network benefits
Links to all vital plan documents
Member services contact information and link to carrier’s website
Benefit FAQs